Privacy Policy

Last updated: February 18, 2026

This Privacy Policy describes how Active Technology ("we", "us", or "our") collects, uses, and protects information when you interact with our Facebook Page via Messenger.

1. Information We Collect

When you send a message to our Facebook Page, we may receive:

• Your Facebook public profile name
• The content of messages you send to our Page
• The time and date of your messages

2. How We Use Your Information

We use the information collected solely to:

• Respond to your inquiries and provide customer support
• Improve the quality of our automated responses
• Understand customer needs and service requests

3. Data Storage

Messages may be stored on our secure servers to provide continuous support. We do not sell, trade, or share your personal information with third parties.

4. Facebook Messenger Platform

Our bot operates through the Facebook Messenger Platform. By messaging our Page, you also agree to Facebook's Data Policy. We only request the minimum permissions necessary to respond to your messages.

5. Data Retention

We retain message data only as long as necessary to provide support services. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request deletion of your personal data
• Opt out of automated responses at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Active Technology
Website: activ-technology.com
Facebook: Active Technology Page